Orders & Shipping

Placing an order is as simple as selecting the size and mount/frame that you would like.  Your order will then be passed on automatically to the printing company who will take care of it all.  Your print will usually be ready within 3 working days.  The printing company will post it directly to you so there is no delay in waiting for me to collect it and then resend it to you.  This of course means that I will share your name and contact details with them so they can fulfil your order.  In most cases, you should receive your new artwork within 12 working days, and once dispatched, I will send you a tracking code.

All items on this site are inclusive of Dutch BTW (VAT).  For orders outside of the EU, it is your (the customer) responsibility for any import fees and taxes.

The company who does my printing is Order A Print.  They have printing hubs across the globe.  Just like me, they will not share your personal details with any other third parties.  

Upon completion and your receipt of an order, I will of course delete your details.  The only details I will hold on to are for tax purposes, but this does not include your name, address, or any other details you provide.  Your privacy is important to me.

Once you have placed an order with me and it has been given to the printers, they will start printing it after 24 hours.  If you change your mind, you need to notify me as soon as possible if you wish to cancel.  If printing has already started, I cannot offer a refund.  The various mounts, frames, sizes are custom sizes that you choose, and I cannot sell it.

Should an item arrive damaged, please contact me so we can work together to rectify it.  I hope this never happens, of course. 

 

Of course, if you are happy with my work, I would love it if you'd give me a testimonial or review!  But I will never ask you for one